Privacy Policy

The Use of Register

The customer register of Tiimiakatemia Global Ltd is used in Tiimiakatemia Global’s marketing and other communications. It is used to upkeep customer relationships with communications concerning the services and activities of Tiimiakatemia Global by Tiimiakatemia Global as well as partners and subcontracted parties approved by Tiimiakatemia Global.

Description of Groups in Register

(1) Contact persons of active customers;
(2) Contact persons of potential customers;
(3) Persons who have participated to Tiimiakatemia Global’s events (including online events);
(4) Persons who have downloaded any materials from Tiimiakatemia Global’s webpage; and
(5) Persons who are part of Tiimiakatemia Global’s collaboration network.

The Legal Basis of the Use of Register

Providing personal information is a perquisite for receiving messages, services or products from Tiimiakatemia Global. In other words, a person cannot order free or paid messages, services or products from Tiimiakatemia Global if personal information is not given to Tiimiakatemia Global. The legal basis for the use of register is person’s consent or a benefit that the person receives or will receive.

Receives of The Personal Information of The Register

Personal information given to Tiimiakatemia Global are received by:


Tiimiakatemia Global and its staff members,
Tiimiakatemia Global’s subcontracted parties that produce and deliver messages, services and products under the supervision of Tiimiakatemia Global (including trainers),
Payment intermediaries who receive payments from the customer;
Transportation company that transports products to the customer;
Accounting firm that audits Tiimiakatemia Global’s bookkeeping; and
Information technology firm that upkeeps Tiimiakatemia Global’s Internet pages.


Servers Used to Run Register’s Software

Personal information in the register will be kept in the register for seven (7) years after the end of customer relationship unless laws or regulations otherwise mandate. Personal information of those customers that complete formal education in Tiimiakatemia Global’s training programs will be kept for ten (10) years. The customer has the right to be forgotten only if Tiimiakatemia Global does not have legal obligations to continue to keep the personal information.


Information in the Register

The register has information on each customer (a person, whose information has been entered in to the register) on the following:

First name and surname;
Electronic mail address;
Phone number;
Purchased and/or ordered messages, services and products.

In addition, the register has the following information concerning any paid messages, services or products:

Invoicing address.


In addition, the register may include the following information on each customer:


Work organization and its contact information;
Profession;
Position at work;
Information required to be in formal education.


In addition, the register may include the following information on each customer:

Delivery information, including delivery address;
Payment, invoicing and collection information;
Information concerning Tiimiakatemia Global’s services and event such as participation information, complaints and feedback;
Other customer communications information.


The Rights of the Customer

Each customer (a person, whose information has been entered in to the register) has:

The right to review personal information concerning him or her;
The right to correct personal information concerning him or her;
The right to limit the use of register, including the right to forbid marketing communications directed to him or her;
The right to oppose the collection of personal information concerning him or her;
The right to cancel any consent he or she has given to collect and keep personal information on him or her; and
The right to appeal to supervisory authority.


Information Entry and Changing Information

Each customer enters his or her personal information into the service when registering to the service in case of subscribing or buying a message, service or product, participating to Tiimiakatemia Global’s event or downloading materials from Tiimiakatemia Global. Personal information may be collected, saved and updated by using a third party register unless the customer forbids Tiimiakatemia from doing so. A customer can request Tiimiakatemia Global to change his or her personal information by contacting Tiimiakatemia by phone or by electronic mail (See: Register’s Contact Person).


Regular Disclosures of Register’s Information

Personal information given to Tiimiakatemia Global will not be given to any third parties unless information disclosure is necessary for Tiimiakatemia Global’s partners or subcontracted parties to act on behalf of Tiimiakatemia Global concerning matters that are part of Tiimiakatemia Global’s activities. The personal information in the register is kept in software that are not registered within European Union or European Economic Area. Tiimiakatemia Global has verified that the software complies with European Union’s Privacy Laws and are within the EU-US Privacy Shield Framework (https://www.privacyshield.gov/welcome).


The Protocols of Protecting the Register

Registration to the register is done at Tiimiakatemia Global’s webpages (www.tiimiakatemia.com) at a form that is titled as ”Subscribe to a Newsletter” or by giving personal information when making and order/download or by participating to Tiimiakatemia Global’s event. Information of the register are in external database on a database server (email server and other servers of other software used). Only persons with authorization from Tiimiakatemia Global can access the database. Tiimiakatemia Global may make copies of the register. These copies are stored in secure network and only persons with authorization from Tiimiakatemia Global can access them. The system administrator appointed by Tiimiakatemia Global can, if necessary, remove a person and any information concerning him or her from the register. As a general rule, Tiimiakatemia Global does not keep manual databases. However, if such manual information is produced, it will be stored in a locked space and will be destroyed when there isn’t immediate use for it. Those persons who have access to the register have the duty of secrecy.